SoftWatch provides in depth analysis of the actual use of virtual applications in Citrix environments, enabling enterprises to design and execute a transition from MS Office to alternative cloud based office solutions and optimize license and infrastructure spending on virtual applications

Many enterprises are taking advantage of Citrix based environment to enjoy the economic and operational benefits that come with application virtualization. The use of Citrix servers can be implemented with any set of corporate applications including ERP, CRM, corporate email, office applications etc. Whatever the actual use of Citrix is, it is clear that the understanding of the usage patterns of the virtual application(s) on it can benefit the design and rightsizing of the Citrix environment.

SoftWatch’s analysis of the actual use of virtual applications on Citrix servers provides enterprises with essential information that should enable the optimal design of a Citrix based environment. The analysis includes the following information which is relevant when planning and optimizing a Citrix based environment and when executing a transition to alternative cloud based office solutions (e.g. G Suite, Office 365):

  • A complete list of all enterprise users who have access to MS Office applications and their specific MS Office version
  • Sub-lists of users that:
    • use MS Office via both their local workstation and the Citrix servers
    • use MS Office via their local workstation only
    • use MS Office via Citrix servers only
  • For each of the above sub-lists, segmentation to Light and Heavy users for each MS Office application
  • A consolidated view of user segmentation to Light, Heavy and Inactive users for the complete list of enterprise users who have access to MS Office, including departmental usage analysis
  • A complete list of all virtual applications and for each application, segmentation to Active and Inactive users
  • The number of users and the level of usage of each virtual application on each Citrix server


By obtaining the above information, decision makers, IT Professionals and program managers become much more informed regarding their options to optimize their Citrix environment. They can now address a series of important issues including: optimal licensing; return on investment (ROI); rightsizing of the Citrix serves – the optimal allocation of users on each Citrix server and the resulted user experience and costs; the design, execution and monitoring of an effective transition to the cloud based office solution and the possibility to use alternative end user devices.